CT, IVR, IT, IP TELEPHONY, TTS, SOFTWARE, XML/HTML LOCALIZATION AND MACHINES:
@International Services
is one of the world's premiere providers of international voices and translations for telephony applications and machines. Services include Spanish, French, European, Scandinavian and Asian prompt translation, translation within source code for new product development, web sites, user's manuals and translation of digital read-out and dynamic text. Translations and professional voices are heard in machines and applications - from cell phones to cars to grocery scanners - including Motorola, Qwest, OnStar, Jaguar, Ford, NCR and hundreds of other applications. Additionally, @International Services is the inventor of the renowned concatenation localization code generator, GlobalConcatTM, software that literally writes localization code for concatenated sentences and provides perfect prompt playback order in over 200 languages.

Programming issues in localization



CLIENTS
AND END-USERS

MCI
BellSouth
3Com
Motorola
Cisco Systems
Siemens
Verizon
Qwest
OnStar
Intel
Mitel
Ford
ILD
CMG
Harris
AirTouch
Ericsson
FlashTel
GM Voices
Bank of America
LogicaCMG
MasterCard
Delta Airlines
Northern Telecom
Lucent Technologies
Cox Communications
VoiceCom
VocalData
Pfizer
Visteon
Scientific Atlanta
Syntellect
Active Voice
Jaguar
Centigram
Renaissance-IPAT
InterVoice
Iridium
Nara Bank
GlobalSpeak
Bank of China
Wachovia Bank
First Union Bank
Traveler's Group
Computer Comm. Assoc.
World Congress Center
and others

 

  



SERVICES:
Select from a variety of services:
  • Translation: prompt sets for all telephony applications, unified messaging, HTML/XML, user's manuals, digital displays
  • Review by professional telephony engineers in target country, by marketing specialists, or other consultants
  • Recording in target country:
    • Professional voice talents in 41 countries
    • Directed by professional directors experienced in telephony
    • State-of-the-art digital studios around the world
  • Adapting translation to conform to existing playback order (generally guided by English-based programming), or provide re-programming notes and advice for altered playback order. Or provide full System Globalization with GlobalConcatTM (about GlobalConcat)
  • Audio file digitizing and naming management
  • Final product check and system testing assistance
  • Globalization programming secrets for one-time-programming for perfect playback in 200 languages

 VOICES RECORDED IN:
France, Germany, Japan, Mexico, Italy, Mainland China, Quebec, Hong Kong, Hungary, Brazil, Korea, Egypt, Miami, England, Norway, Sweden, Turkey, Spain, Russia, Thailand, Israel, Yugoslavia, Portugal, Los Angeles, India, Haiti, Belgium, New York, Indonesia, Malaysia, Australia, Greece, Taiwan, Netherlands, Argentina, Finland, Colombia, Denmark, Atlanta, Philippines, Austria, Switzerland, Estonia, Lithuania, Latvia, Czech Republic and more.


PROJECTS:
Participated in hundreds of projects in this field, including internet telephony, voice response, text to speech, long distance telephone cards, automated banking, interactive kiosk and system prompts of all kinds.  

The customized services provided give clients a powerful advantage over competitors. Why? Because all services originate in the target countries by top professionals with a decade of experience in this ever-changing industry. Voice talents are the "best of the best" overseas, the translators specialize in telephony and terminology is constantly updated by professional telephony engineers in the target market. And there is a Global Talent Network of economy scale talents.

CT and IVR demand a very specific type of translation. Telephone and machine voice scripts and screen text have a concise writing style and special vocabulary. Up-to-date terminology, along with a crisp style of writing, will differentiate a modern system from an old fashioned one.

Voice talents for CT, IVR, IT and TTS are literally some of the most famous the world has to offer, recorded in 41 countries worldwide. Talents and vocal directors are highly skilled in proper intonation to assure smooth and natural phrases when played, and voice performance has the right inflections (up, down, suspension) for concatenation.

Programming issues in localization

About GlobalConcatTM

 






Computer Telephony Magazine:
"Read it and weep ...You wouldn't believe some of the mistakes vendors have made!"    

 

LANGUAGES SUPPORTED

American English
Arabic
Australian English
Brazilian Portuguese
British English
Bulgarian
Canadian French
Castilian Spanish
Catalan:Barcelona
Chinese:Cantonese
Chinese:Mandarin
ChineseTaiwanese
Croatian
Cuban Spanish
Czech
Danish
Dutch
English: American
English: Australian
English: British
English: Irish
English: Scottish
English: African
English: Other
Estonian
Farsi
Finnish
Flemish
French: European
French: Quebec
German
Greek
Gujarati
Haitian
Hindi
Hmong
Hungarian
Indonesian
Irish English
Italian
Japanese
Korean
Latvian
Lithuanian
Malay
Mandarin Chinese
Marathi
Norwegian
Persian
Philippine Tagalog
Polish
Portuguese Europe
Portuguese Brazilian
Quebec French
Romanian
Russian
Serbian
Scottish English
Slovak
Spanish: Argentine
Spanish: Spain
Spanish: Catalan
Spanish: Cuban
Spanish: Mexican
Spanish: Neutral
Spanish: Puerto Rican
Swedish
Tagalog
Taiwanese Chinese
Tamil
Thai
Turkish
Urdu
Vietnamese
Welsh

 

 

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