SYSTEM GLOBALIZATION 

@INTERNATIONAL SERVICES is the inventor of the
GlobalConcatTM globalization process, by which concatenation for audio, digital text and web read-out function perfectly in over 200 languages including European, Asian and Middle Eastern languages... with one single programming effort.


GlobalConcatTM


GlobalConcat is a one-time programming solution to support perfect date, time, number concatenation and, most importantly, perfect sentence grammar in up to 200 languages. GlobalConcat can save hundreds of hours of programming effort throughout the years as new prompts or new languages are added. Once the rules of GlobalConcat have been implemented, future coding need only be produced for English, yet will function across the language spectrum with 99.9% perfection.

GlobalConcat is a combination of peripheral code generating database, language rule sets, programming guidelines and services that assist the client in making their CT/IVR technology ready for any world language. Instead of simply translating prompts and suggesting new prompt sequences, @I.S. assists the client in evolving their product to be able to handle all the nuances of any language, with solutions to meet all grammatical rules which are vital to the creation of a professional internationalized product.

GlobalConcat is not a "plug and play", it is a code generator. The client uses the structures, concatenated sentence peripheral database, algorithms and design patterns recommended in GlobalConcat to adjust their prompt playback system to use expanded rule sets. These rule sets help to determine grammatical correctness for numbers, dates, times, word usage and ordering so that the resultant concatenated strings sound as if they were recorded as complete sentences by native professional speakers.

Once the techniques of GlobalConcat have been implemented, the client owns those techniques and the accompanying algorithms and databases. They serve as the underpinnings of the prompt generation and sequencing algorithms of the client's system. New prompts, and even new languages can be added without engineering time. Once concatenation and coding function in English, the system will function in up to 200 other languages with 99.9% accuracy.

 

To experience the localization issues corrected by GlobalConcat, see right column this page for programming deficiencies.

 

For information on GlobalConcatTM
 

Product Launch Release     

Questions and Answers



TEST YOUR CONCATENATION PROGRAMMING


The section below allows you to check your own concatenation system playback in foreign languages. Other languages are not spoken in the same grammatical order as English, and vary widely across the language spectrum. Numbers, dates, times are also wildly divergent. Over 90% of English-based concatenated applications sound to the ears of listeners in Japan, China, Spain, Korea and dozens of other countries. Click below on blue areas for examples.

Voicemail

Click here...

Every language has its own order and own peculiarities that are of major importance to the User. Other languages also have multiple numbersets, whereas English only has one numberset ( 1,2,3,4...). Other languages have various genders ("sexes") of nouns that affect their corresponding adjectives and numbers, and other complications. These differences are not optional, they are mandatory. When not re-programmed for the language, below is what your international Users hear.

If your programming plays....

Message received on <date> ...

The User hears...

 

U.K. English

Korean, Japanese

Spanish

Portuguese

Mandarin

 

Message in your mailbox...

The User hears...

 

Thai

Japanese

Russian

Arabic

Polish

 

You have messages...

The User hears...

 

Arabic

Spanish

German

Japanese

GlobalConcatTM, invented by @International Services is a flawless solution to the international nightmares of concatenation localization. Once GlobalConcatTM has been implemented, all of these deficiencies (plus thousands of other localization issues not mentioned) will function perfectly with no engineering or reprogramming time in 200 languages - ever again. (See opposite column for more on GlobalConcat)

To continue checking your system programming...

 

 

 

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