NCR    (NATIONAL CASH REGISTER)


PRODUCT:
NCR is the world's largest maker of scanners and related software and equipment. NCR is the creator of self-check-out scanning at the grocery, Home Depot and other stores. Additionally, NCR offers a wireless infrastructure for streamlining store operations, inventory and pricing. Using high frequency radio signals, NCR's software transmits product prices to wireless electronic shelf labels, reveals instructions on the customer's and on the cashier's scanner screen, maintains store inventory and programs price updates to initiate time- and event-driven promotions.

@I.S. ROLE:
@International Services
translated all software into several languages (over 30,000 code prompt content per language). Additionally, the scanner "speaks" with voices recorded around the world. Prompt recordings were returned to client as "wav" files ready to import into their machines. All software and international digital text and functionality were reviewed and verified on-site by @I.S. professionals. User's Manuals and other major documentation were translated (20,000 words per language). Sales DVDs, videos and CD-Roms were translated, adapted to screen and voiced around the world.





INTEL, MOTOROLA, CISCO SYSTEMS / CMG TELECOMMUNICATIONS, MITEL, ACCESSLINE, 3COM, OTHERS

PRODUCT:
These telecom companies have enormous, high-profile telephony systems going global in up to 16 languages each. Some projects are internet telephony, some cell phones, others are major customized applications sold to the great international phone companies of the world. Each system has thousands of prompts, making them some of the world's largest telephony applications.

@I.S. ROLE:
@International Services
provided full translation and globalization of system prompts, customized prompts and concatenated prompts. Recording of voice prompts in 16 countries around the world, using top talent in each country. Digitizing, editing and file naming of all prompts, delivering to client ready to use. Consultation on localization re-programming for concatenated prompts to guarantee perfect playback in all languages. @I.S. provides either re-programming notes as guidelines for client engineers to use in localizing their application code, or @I.S. provides the actual code itself for the concatenating prompts which client engineers place directly into the application. @I.S. carries full responsibility for maintaining the international voice prompts database for some clients. Cisco Systems / CMG Telecommunications use the @I.S. GlobalConcatTM programming package which is a one-time-programming method to guarantee flawless concatenation in 200 languages.





FORD, JAGUAR, ONSTAR, GENERAL MOTORS
,

PRODUCT:
New model cars, particularly luxury models, require translation of various special-feature software, including automatic location software, mapping and search. Additionally, high end cars are now interactively speaking with drivers and passengers, and, in ultimate luxury models, integrated telephony and web services.

@I.S. ROLE:
@International Services
translated the screen text and digital readout text. Translated all voice prompts and recorded talents around the world using some of the finest voices in each country. All prompts were properly edited, equalized and named, ready to use in client application. @I.S. overseas teams provided customized programming consultation and special cultural localization features.



SUN MICROSYSTEMS


PRODUCT:
Automate and manage processes that occur between organizations over the Internet and existing private networks; enable Internet commerce exchange. Develop, deploy, and install applications and services on embedded devices.

@.I.S. ROLE:
@International Services
team in Asia translated the Sun E-Commerce website for Asian target market. In this case, most text was 2-bype HTML. @I.S. team translated the body text, and dropped the translation directly into the web page, reformated and "tweaked" the layout for artistic improvements. All PhotoShop/Fireworks artwork files were translated and properly prepared for web use. On-line site verification and proofing.




BANK OF AMERICA, WACHOVIA, FIRST UNION, CITIBANK, KIOSKS



AUTOMATED BANKING, ATM AND KIOSKS:
All major banks offer bank-by-phone and ATM services. Telephony applications for bank by phone are enormous with thousands of prompts. ATM applications combine software translation, screen text and voices. Kiosks disburse tickets, receipts and accept payments for a wide variety of services.

@I.S. ROLE:
@International Services
has been responsible for translating some of the banking industry's largest applications. Running to thousands of prompts in over a dozen languages, banking applications are image pieces and of highest importance to customer satisfaction and to the client bank's ROI. @I.S. translated both screen text and voice prompts for the major applications, recording professional talent around the world and providing "wav" files to the exact client specifications. Additionally, for some clients @I.S. translated the client's marketing brochures and collateral, as well as recording sales and promotional videos, training multimedia and radio commercials.

 


ENGINEERING AND CONSTRUCTION

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